27 Street Studio Shipping & Returns

SHIPPING PROCESSING:

All orders are processed and shipped within 3-5 business days.
If I am experiencing an increase in orders or a new collection has just dropped, your order may take a few extra days to ship.

Orders are not shipped during holidays or on weekends.

US Shipping is available on all items.

I can offer international shipping as long as you are fine with paying the additional costs — just shoot me an email and we’ll work it out!

RETURN POLICY:

All sales are final.

27 Street Studio is not responsible for any lost, stolen, or damaged items once they have been dropped off at the postal service, and does not offer any returns or refunds.

If items arrive broken or damaged and you would like to request a refund with the postal service, you must hold onto original box, packaging, and ALL items inside to file an insurance claim with UPS. All claims must be filed within 24 hours of receiving the package.

Filing a claim does not always guarantee a refund.

If you have any further questions or concerns, feel free to contact me.